To return an order placed online, please send an email to hello@thequill.com with your original order number within 7 days, and we will start the return process. Customer is responsible for return postage and shipping is non-refundable. Repackage the items you are returning in the original condition and accompanied by the original order number. Use your own trackable and insured shipping method* and mail to:
The Quill
553 Lighthouse Avenue
Pacific Grove, California 93950
*The Quill is not responsible for customer returns that are not received.
Custom and personalized orders and sale items are not returnable.
