SHIPPING

We ship via UPS or USPS from our Pacific Grove, California shop. We ship our orders through ground shipping unless another method was selected at check out. Ground shipment can take up to 5-7 business days to reach you depending on your location.
Upgraded shipping is available at an additional cost. We are not responsible for any delays on the part of UPS or USPS due to unforeseen circumstances.

We guarantee packages are put on board the shipping transit service. However, from this point, we do not take responsibility for the delivery of the shipment to you. If a package is lost, we will make every attempt to submit a claim with the carrier. If the carrier denies the claim, we are not responsible for any refunds for items or shipping costs.

If an incorrect shipping address is provided at purchase, we will process a refund once the items are returned to us in saleable condition. The shipping fee is non-refundable.
If a package is lost or stolen once a delivery has been attempted to the provided address, we are not responsible.